Technology in service of ombudsman offices in the prison system: an experience report on the implementation of chatbots in São Paulo and their nationwide expansion. Brazilian Journal of Criminal Execution, [S. l.], v. 7, n. 1, p. 83–93, 2026. DOI: 10.66451/xrxx4c71. Disponível em: https://rbepsenappen.mj.gov.br/index.php/RBEP/article/view/1344. Acesso em: 10 sep. 2026.